Frequently Asked Questions
OPEN JUMP & GENERAL QUESTIONS:
What type of events can I book at BREMEN BOUNCE?
Open Bounce is available during our normal business hours. In addition to Open Bounce, you can reserve our facility for most any type of event or special occasion! The most common types of events that we host are birthday parties, school or organization club events, sports team celebrations, church outings, day care field trips, special school events, parent groups or corporate family events.
Do you have people supervising the Bounce Area?
Yes we do, ultimately it is the parent’s responsibility to watch their children but we try to help by providing help so that they can also relax and enjoy their time at BREMEN BOUNCE. We will have someone supervising the Bounce Arena during open play. Participants not following the rules will be pulled aside and given individual instruction. If they do not follow the instructions of our staff, they will be asked to leave the facility.
Do you have a drop off policy?
Parents of children must remain at the facility with their children at all times. If we are having a special event, like Parent’s Night Out, we will staff the facility with extra supervision and adjust this policy. If any child is left unattended, no matter what age, we must have an emergency contact number for the parent. Children who have been allowed to stay without parental supervision must follow all safety rules. There is a NO TOLERANCE policy for bad behavior! Children not following the rules or listening to verbal instructions from our employees will no longer be allowed in our facility without parental supervision.
Are adults allowed to play on the equipment?
Yes, we do limit the participation to one adult per unit. Adults are encouraged to play and have fun with the children. Waivers are required for the adults too! The adults must wear socks when playing on the equipment and remove any loose and sharp objects from their pockets. Socks are available for purchase at the concession area.
Are SIGNED WAIVERS required for OPEN BOUNCE?
Yes, a waiver is required for everyone playing at the BREMEN BOUNCE and must be signed by a parent or legal guardian. Waivers are available at the front desk or can be downloaded from our OPEN BOUNCE Page. Waivers can be kept on file at BREMEN BOUNCE for future use if the parent chooses this option. We also have a sign-in option upon entrance which is also a "release of liability".
What should we wear to play on the equipment?
Comfortable long-sleeve shirts and nylon pants are ideal for bouncing and sliding down the slides FAST! Avoid jewelry, belts, large zippers, hooks, and buttons, (other than at the waist) or any other sharp clothing accessories because they may scratch or tear the inflatable equipment. Don’t forget…SOCKS ARE REQUIRED!
Is the facility climate controlled?
YES. You may find that it is a little cool in the facility, but the kids get very warm when bouncing, parents may want to bring a jacket to wear for just watching. In the summer months, we will do our best to keep the kids comfortable.
Can I bring in outside food and drinks?
No outside food or drinks are allowed. We have a concession area with a variety of food and drink items available for purchase.
Do you offer group or discount rates?
Yes, we do. We offer a Monthly Pass that will save you money on admission. This is only available to walk-in customers and does not apply to groups. We also offer a discounted rate for large groups like Mommy and Me or Toddler clubs, School Field Trips, Day Care Outings, etc. Please contact us for more information.
PARTY SPECIFIC QUESTIONS:
What are the costs associated with the parties?
The BIRTHDAY PARTY Page has a detailed list of available party options, as well as associated costs. If you do not see an option that fits your needs, please call us and we will be happy to customize a plan that works best for you.
How many guest guests can I invite?
Each party type has a standard guest count. Guest total is based on the number of party children only, and does not include adults. Each additional child party guest is $6.00. Additional food and drinks can be ordered from our Add-ons Menu. Let us know what you want so that the order can be placed with your party food.
When do you need to know my final head count for the party?
Typically the week of is enough notice to make changes to set up. If you have additional last minute changes to your pizza order or party options, please contact us immediately.
Who needs to sign a waiver? Where do I get the waiver?
Parents will fill out one waiver for their family. Every participating guest must fill out a waiver in order to play.
We have waivers available at the front desk for walk-in parents to complete and sign. Waivers can also be downloaded from our OPEN BOUNCE Page. Be sure to bring your signed waiver to the party because we can not allow anyone to play without a waiver! If any of your party guests forget socks, they are available for purchase at the concession stand.
Can I purchase additional time in the party room?
Yes! Additional time in the party room is available for a small fee. Be sure to discuss this when booking your party.
How many adults can attend the birthday party?
The Birthday Party Package Price is for children only. Adults are always welcome and there is one table and atleast 4 adult chairs in the party room as well as a reserved table and 4 chairs in our "open" area outside of the party room. If you are bringing a large adult crowd you may want to consider our Private Party option...if this is not doable for you, we always do our best to accomodate. The party rooms are designed to hold the party kids and another approx. 8 adults comfortably...additional adults will be okay but may find themselves standing...however the party is about the Birthday boy or girl and we often see double these numbers in adults with no problems.
When do I need to arrive for the party? When should my guests arrive?
You and your guests should plan to arrive 10 minutes prior to the start of your party. This will give us plenty of time to sign in your party guests, collect the waivers, and review the safety rules. Starting on time is very important! We want the guest of honor and all the participants to enjoy every minute of their play time.
What do I need to supply for the party?
Just bring the cake and a camera to record the special day!
What if I want a THEMED Party?
Themed parties are available for an additional fee but are limited to general themes. Most people will take care of the “Theme” in the design of the cake and/or with a few additional table decorations. If you still want specific theme paper products, please contact us to discuss the theme options that are available. Our party room is decorated and the children are in the party room for such a short time that usually a lot of themed products are unnecessary.
What should my guests bring to the party?
Your guest should bring their signed waivers and a pair of socks. These items are REQUIRED! We will have a special place for gifts if this is a party where gifts are presented to the guest of honor.
Can I bring my own decorations? Do you have “special” items I can purchase to make my party special?
The party room is already decorated. Your room will already be set-up with brightly colored paper products and table cloth. Absolutely no pinatas, confetti, silly string or bubbles will be allowed in or outside the facility. If you use them, there will be a $25 clean-up fee.
Can I bring alcohol for the adults?
Since we are a children’s party facility, we do NOT allow alcohol.
Do we open presents in the party room?
Yes, although this decision is optional. If you prefer, gifts may be taken home and opened at a later time. Generally, presents are opened in the party room after the cake.
Can I bring my own food and drinks to the party?
Please refer to the Additional Options section of this website for a complete list of food, drinks, etc. that we offer at an additional, low cost to you. Special Note: If your party requires special food or drinks, please discuss this when booking your party and we will try to accommodate your party needs.
After my party time is up, can my guests stay and play?
Yes, we do not ask guests to leave after the party. This is subject to change if we have a large group or event scheduled after your party.
Will there be someone to assist us with our party?
RESERVATION QUESTIONS:
How do I make a party reservation?
Parties can be reserved by email, telephone or stopping by our location. To send a request via email: bremenbounce@yahoo.com. Please include name, address, telephone number where you can best be reached and the party date and time you are requesting. Upon receiving your request, we will contact you to confirm availability and make your final booking details. Or you can simply call us at (574) 546-4396 and we can make all of the arrangements over the phone.
Do you require a deposit?
Upon confirmation of your reservation, we require a $50.00 deposit to hold your party date and time. We accept Cash, Visa, Master Card, and Discover Card. No personal checks. The remaining balance will be due the day of your party.
It is best for you to reserve your party one to two months in advance. Weekend party times fill-up quickly, so the sooner you call the better chance you have of getting the date and time you want. As always, we will do our best to accommodate your schedule and needs.
What if I need to cancel or move my reservations?
If you need to cancel your reservation, we will be happy to refund your entire deposit as long as you cancel 14 days prior to the date of your party. If you canceled less than 14 days from the party date, the deposit is non-refundable, but may be applied against a future party within the next 3 months. You are limited to one rescheduling. We will strive to work with you on any cancellation or change to your reservation.
